Privacy Policy and Terms

M J Hughes Coins Privacy Policy Notice and Terms

Who we are?

M J Hughes Coins are dealers in UK and World Coins. For the purpose of the EU GDPR regulations the Data Controller is M J Hughes. Enquires can be emailed to info@mjhughescoins.co.uk.

Please read this policy carefully and contact us if you have any questions or concerns about your data.

What information do we collect?

Non-Customers: Our website does not collect names or addresses. When you come to our website (as a ‘user’) we do not identify you personally. We use third-parties like Google Analytics so that we can analyse basic trends of what our website visitors are viewing and what geographical area they are from. We may know the IP address of the user.

Customers: Customers need to provide a contact name and contact details (email, phone, address, etc). We use this information to contact them if necessary and to deliver and invoice for goods and services. Payments are then made to us via cheques, bank transfer or PayPal. We do not receive or store any payment details such as bank or credit/debit card information.

Access to the data is carefully restricted to only our employees.

How do we use personal information?

We store the minimum information on our customers in order to provide help when necessary. We store the customers addresses for sole purpose of delivery and invoicing. Customer invoicing information cannot be accessed from the Internet.

When do we share personal data?

We do not sell, trade or lease your personal information to third parties. We do not disclose personal data unless required to do so by law.

Data Storage

Customer data is stored in databases or spreadsheets. If the database is stored on a third-party server then we ensure that that provider conforms to the EU GDPR standards.

We maintain data while the customer still requires it, or specifically asks us to delete all or part of it. When a customer terminates agreements we usually delete all data within 30 days unless requested not to by a customer or prohibited by law.

Your Rights

EU individuals have a right to their data, to view, amend or delete it. Please contact us if you are a direct customer of ours and you need to do any of this. We will try to do this in a reasonable time period.

How to contact us?

Primary contact: M J Hughes
Email: M J Hughes Coins

Use of cookies and other technologies

We use cookies to help program flow and improve the user’s experience and security of our software. Third parties, like Google Analytics, may also use cookies as part of their services.

By using our website and services you are consenting to this policy document. If you cannot accept the terms in this document then please do not use our services. However, we would like you to contact us and let us know how we can rectify this.

 

Terms

*All customers have the right to cancel their purchase for a full refund. We accept returns on all of products, if returned to us within 7 days of the purchase date. Returned items need to be in the same condition as they were when despatched from us.

*We reserve the right to cancel any product order or pre-order without explanation. This is mainly due to supply and demand issues.

*The majority of pictures used on this website are our own. Any images taken from this website require the written consent of M J Hughes Coins.